Terms of Business

 

Business hours are 9:30 am to 8.00 pm Monday to Thursday and weekends after consultation..    

 

The free initial consultation will be limited to one hour, but can be terminated at any time beforehand by the client or the tutor.

 

Reserved lessons apply only during school term time.  Lessons are available during school holidays but do not adhere to the regular weekly schedule. They have to be booked independently in advance.

 

Lessons can be weekly or as required.

 

To guarantee high quality only one person is tutored per lesson.

 

If a lesson need to be cancelled by the tutor, as much notice as possible will be given and a replacement time and date will be offered to make up the lesson.

 

A teaching assignment can be stopped at any time. However one week notice should be given.

 

Online one-to-one tuition is also available, basic rates apply with no travel fees, please contact me for further details.

 

Tuition is exclusively given in the comfort of the students home or online. If there is no answer at the door when the tutor arrives, he will wait for 5 minutes before leaving, the full fee is then payable before commencement of next lesson.

 

If a cancellation or postponement is necessary, a minimum of 24 hours’ notice (excluding weekends) is required to avoid a cancellation fee.  Lessons are individually prepared in advance and lesson availability is limited.   The cancellation terms are as follows:

 

·         No charge is applied if more than 24 hours’ notice (excluding weekends) is given.

·         £15 is payable if notice of cancellation is received between 3 and 24 hours.

·         Full fee is payable if less than 3 hours’ notice of cancellation is provided.

·         A forgotten appointment is treated as a cancellation of less than 3 hours’ notice.

·         If the lesson can be rescheduled to take place within I week, subject to availability, the cancellation fee will be waived.

·         Frequent cancellations may result in withdrawal of tuition services.

·         There is no cancellation fee if road conditions are unsafe for travel, evidenced by closure of schools or other public services.

 

Fees for tuition are stated on the “Fees” page and are payable direct to your tutor by cash or cheque (a surcharge £1 may be applied to cheque payments) at the end of each lesson. Advance payments are accepted by Cash, Bank Transfer (BACS), PayPal and Cheque (a surcharge of £1 applies).

 

Payment needs to be submitted at least one day in advance for online lessons and for BACS or PayPal transfers.

Reduced rates only apply if fees are paid in advance for 3 hours (or more) at a time.  All 3 hours of lessons must be taken in the same week (normally 2 or 3 separate lessons).  Receipts will be provided.

 

Fees are not transferable or refundable.

 

Fees are inclusive of travel costs of up to 5 miles.

 

The following travel surcharge applies:   

 

·         5 - 10 miles, please add £3

·         The maximum travel distance is 10 miles, alternatively online tuition can be offered.

·         Please, allow 15 minutes variation on the appointed time due to changing traffic conditions.

 

Gary Wilkinson Tuition reserves the right to vary these terms of business.  Fees are reviewed every August.

 

Gary Wilkinson Tuition endeavours to provide the best possible service to clients and students but will not be held accountable or responsible for academic success. Everything possible is done to help improve grades and skills but no guarantees re offered.  Gary Wilkinson does not do homework or assignment questions that are meant to be the student’s own work. 

 

Commitment, motivation and desire to succeed are required from the student to achieve their full potential.

 

Due to personal circumstances no tuition will be provided at the following times: TBC